How to edit, enter or amend the information about our customers:

After learning how to maintain customers/prospects, now we will learn how to edit, enter or amend the information in that particular portion.

First you've to start the software and the following window will appear on your computer screen:

You can see there are different tabs on the top of the window. You have to click the maintain button and after that select the option of default information and the sub-option customers. It is shown in the image below:

After selecting this option the following window will appear on your computer screen:

Now this window again consists of different tabs as you can see on the top of the window. The main heads are:

1.       Payment Terms.

2.       Account Aging.

3.       Custom Fields.

4.       Finance Charges.

5.       Pay Method.

1.       Payment Terms:

All the terms and conditions regarding the payment from our customers will be mentioned here.

By default the option that is selected is “Due in number of days” and next to it the related information is provided Net due in (days), Discount in (days), Discount %, Credit limit.

The term that is selected shows us that the amount of payment will be due in 30 days and if the customer pays us the amount within 10 days then he can avail 2% discount on the payment.

Accounting Presentation: “2/10,n/30”.

Now the other options that are available for you to select are C.O.D: in the below image you can see that the 1^st three columns are freeze and only the column of credit limit is active. This shows that we are not giving any discounts to our customer and we are just receiving the Cash onDelivery (C.O.D).

When you will select the option of Prepaid the following windows will appear and in this window again all the columns are freeze except Credit Limit. This option means you will receive the payment from the customers in advance and deliver the goods after that.

If we select the option “Due on day of next month”  this means that we will receive payment from our customer in the coming month e.g if we make sales in March then we will receive the payment from them in April and the information will be provided in the next columns.

And last if we select the option of “Due At end of month” then it means that we will receive the payment at the end of the month during which we have made the sales.

2.       Account Aging:

By selecting this option following window will appear on your computer screen.

In this option we do the forecasting of our bad debts and we can see this tab is further divided into 2 options: “Age Invoice by and Aging Categories”

In age invoices by the invoice date is showing that we will set the date to when the invoice is generated. And by selecting due date we are setting the time when our invoice date will be expired.

The Aging Categories portion is the one where we categorize the time periods.

3.       Custom Fields:

As I've explained before that there was a column in which you can enter extra information about customers and also can edit the questions or explanations that you want to add regarding your customers so for that you use the following tab.

4.       Finance Charges:

This tab can be used to charge our customers with extra amount that they have delayed the payment of goods. To activate this tab 1^st you will click on the check box. All the information regarding the charges will be explained here. If you want to print the statement of charges then it can also be displayed on the invoice.